The BeyondTrust iOS Rep Console offers a comprehensive solution for IT support technicians seeking to provide remote support for desktops, laptops, or servers. This powerful tool allows technicians to perform the following tasks:
- Initiate remote support sessions directly from an iOS device without the need for pre-installed software.
- Effortlessly view the screen of customers or employees and take control of their mouse and keyboard.
- Efficiently manage multiple sessions simultaneously.
- Seamlessly communicate with end-users and fellow representatives within a session.
- Collaborate with other representatives by inviting them to join a session, enabling effective problem resolution.
Please note that the BeyondTrust iOS Rep Console is fully compatible with existing BeyondTrust Remote Support and Bomgar Remote Support installations, specifically version 20.1.1 or above. It is imperative to ensure that the installations have trusted CA-signed certificates for seamless operation.
Overview
BeyondTrust Rep Console is a Freeware software in the category Business developed by Bomgar Corporation.
The latest version of BeyondTrust Rep Console is 3.1.6, released on 12/18/2024. It was initially added to our database on 01/18/2024.
BeyondTrust Rep Console runs on the following operating systems: Android/iOS.
Users of BeyondTrust Rep Console gave it a rating of 2 out of 5 stars.
Pros
- User-friendly interface that is easy to navigate and use
- Provides secure remote access to multiple devices
- Offers detailed session recording and reporting capabilities for auditing purposes
- Supports multi-platform remote access, including Windows, Mac, and Linux systems
- Integrates with Active Directory for seamless user authentication
Cons
- Can be expensive for smaller organizations or individual users
- May require some initial setup and configuration for optimal performance
- Advanced features may require additional licensing or costs
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